Billing Policy

Everything is easy as ABC. You pay the money and get the VPS services as long as your account is solvent. The following is a detailed description of the billing policy:

What is a customer virtual account? What happens if you don't pay the bill? How to add funds to an account? How to upgrade an account and How to order additional services? How the services provided are charged?

What is a customer virtual account?

Your virtual account displays your billing history (the billing currency is "US Dollar"). Here you can view credited and debited funds. You can find your account balance in the “Account information” module of the billing.

How to add funds to an account?

Switch to the "Payments” module in the Billing and click the button to create new payment. Enter payment amount and select the payment method from the list. Follow the instructions bellow. Once the payment is made out, your account will be credited. If you use wire transfer method, you can facilitate the payment process by sending payment order to the Support center.

How the services provided are charged?

We will debit your account for the services on a daily basis. For example, your hosting plan costs 10$/month. In this case, in May (31 days) we will daily charge 10$ / 31 = 0.323$. Additional services are charged the same way.

We provide an easy-to-follow Billing and Payment system for our customers. For example, you want to upgrade your plan from VPS-1 to VPS-2. In this case the only thing that will be changed is your daily expense amount. It means that you will pay for what you actually use. You can find detailed information on your billing history in the "Expenses" module.

What happens if I don't pay my bill?

Hosting services are paid in advance. So, if your account is not credited in time, your Virtual Private Server will be closed to the public.

Once you have added funds to your account, your VPS will be automatically activated within 10 minutes.

Once your account is 14 days past due date, your VPS will be closed and you won't be able to use it again.

How to upgrade an account and How to order additional services?

If your hosting plan no longer meets the needs of your growing business, you can either upgrade it to another plan or request additional services to the current package. Simply go to the "Virtual servers” module in the Billing.

Detailed information about addons is described on the “Addons” page.

Tariff plan and addons are changed automatically, and your VPS will not be suspended.