First Steps

How to become our customer?

Choose a desired package: Virtual Private Servers. Click the “Order” link to go to the order form. Please note! It's difficult to decide in advance which package will best suit your project needs. All of them have different features, engines, bandwidth and other individual parameters. You may choose any package you like, however you won't be able to change it for free any time you want, if there are no sufficient resources. The information on how to change your package and purchase add-ons can be found in FAQ.

Step 1. Registering your account Step 2. Verifying your phone number Step 3. Ordering a virtual private server Step 4. Paying for the service Activating your virtual server

Step 1. Registering your account

After you have clicked “Order”, you will see the account registration form in the billing system. If you already have the account in our system, follow the link “I already have an account”. If not, provide valid and up-to-date information.

Step 2. Verifying your phone number

We do not provide services to anonymous clients, that is why we verify our customers' phone numbers. Verification is fully automated. Enter a phone number following the prescribed rules and click “Next”. Our system will make a call to the specified phone number. Follow the instructions to get an activation code and enter this code into the form. If you have any problems with phone verification, contact our technical support. You may submit a trouble ticket from the “Support” module.

Step 3. Ordering a virtual private server

Once your account is activated, you will go to the order form. If you have closed it, you can return to the form from the “VPS” module by clicking the “New VPS” icon. You will be required to provide information to configure your server. On proceeding you will see the “Order confirmation” form. The fields may vary, depending on the configuration selected. Check the “Pay now” box and click “Ready”.

Step 4. Paying for the service

If you have selected the “Pay now” check box on the previous step, a payment form will be displayed. If not, go to the “Orders” module to select a required order and click the “Pay for the order” icon. In the form you will be required to select a payer from the drop-down list. There is only one payer, which was created basing on the information that you entered while adding a new account (step 1).

If you wish to make an order from another payer' account (individual or company), close the form, go to the “Payer profiles” module to add a new payer. You can return to your payment via the “Orders” module as described above. Once you have selected the payer and payment method, the invoice will be generated. If you pay by wire transfer, you can print the invoice and pay it in a bank or via a bank-client. If you choose the electronic payment method, you will be redirected to the web site of the corresponding payment system to pay the invoice.

More information

Activating your virtual server

Once you have paid the invoice, your server will be activated automatically. In case of wire transfer, it may take up to 2 or 3 days. If you choose an electronic payment method, the payment is processed immediately. Beside virtual server, you can add other services to your current order (if the invoice is not made out): more servers, domain names, etc.